Shipping Courier Service
We use only signature courier delivery service. This means that all our items are shipped with tracking numbers and require a signature on delivery. So in the event of any issues, the customer is covered on lost items that have not been signed for (unless the customer requests the courier to leave the package without a signature). CourierPost NZ is our main courier service provider however some of our warehouses ship with different courier companies.
Shipping Prices
Top-10 offers PRODUCT BASED SHIPPING RATE, which simply means that the shipping amount depends on the size and value of the product (i.e Shipping for something like USB Drive would be $5 and for Laptop it could be $10 to $15) . This is because the larger/high valued items incurs additional shipping charge. The actual shipping cost will be calculated and presented to you at the confirmation page before you submit your order.
Delivery Timefarmes for Mobiles, Cameras and Tablets
- Auckland - 5 to 7 Business Days
- North Island - 7 to 9 Business Days
- South Island -7 to 10 Business Days
Please note: Delivery times are estimates based on the courier companies suggested delivery time. Please allow an extra 1-2 days for rural deliveries
Tracking Your Order
If your order has not arrived within a few days of being processed please contact us, we can track your item online and can also supply you with the tracking details. We are happy to assist you with any courier investigations.
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