Our Privacy Commitment
Top-10.co.nz understands the importance to protect your personal information. We want to make every customer experience safe and secure. In keeping with that goal, we have developed this privacy policy to outline our guidelines for the collection and use of personal information by Top-10.co.nz.
What Information does Top-10.co.nz collect and how is it used?
At Top-10.co.nz, we collect two types of information: personal information and non-personal information. With your consent we may use your personal information for a number of different purposes, for example to:
- Fulfill requests for products, services or information;
- Provide customer services;
- Administer contests or promotions;
- Offer new products and services;
- Measure and improve the effectiveness of our web site or our marketing endeavors; and tailor our online offerings to your preferences.
We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes. Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.
Implied Consent
In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.
Express Consent
In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose. For example, when you subscribe to the Top-10.co.nz newsletter, we will also ask for your express consent to send you promotional information. Withdrawing your consent If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe. For example, each e-mail we send you will tell you how to decline further e-mail.
Information Top-10.co.nz collects from you
Listed here are some examples of the ways that we collect information about you and how we use it.
Our Website: www.top-10.co.nz
When using our web site, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the web sites. If you choose not to provide requested personal information, you will not be able to use certain features of the web site and you will not be able to engage in transactions through the web site.
With any of the services on our web site, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or services we believe will interest you. All references to our web site in this policy means (www.top-10.co.nz)
Participate in a contest, promotion or survey
From time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available with each particular contest.
Links to other websites
Our Web Site may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website or Internet resource. Top-10.co.nz has no responsibility or liability for or control over those other websites or Internet resources or their collection, use and disclosure of your personal information.
We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
Does Top-10.co.nz disclose the Information it collects?
Top-10.co.nz does not sell your personal information. However we may share your information with third parties acting on our behalf or as permitted or required by law.
Disclosure to service providers
Top-10.co.nz may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. Examples of service providers include credit card issuers, product service depots, warranty providers, and delivery services. To reduce the risk of fraud or misuse of personal information, Top-10.co.nz may also verify your personal information, including but not limited to your address and credit card information, with third party service providers. We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.
How does Top-10.co.nz protect your Information?
The security of your personal information is a high priority for Top-10.co.nz. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.
How can I verify my information?
You can check your information to verify, update, or correct it, and to have any obsolete information removed. If you created an account on our website, you can access and change your online personal information. You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us at support@top-10.co.nz .Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us.
When is my Information removed?
We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information. You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, audit, or warranty purposes, we will make every reasonable effort to honor your request.
Will this privacy policy change?
To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this policy we will change the date on the policy to indicate when the changes were made.
.
Follow us on Twitter
